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Privacy Policy

Last updated: March 2026 · Divelife S.L.

This Privacy Policy describes how Divelife S.L. collects, uses, and protects your personal data in accordance with the GDPR (EU) 2016/679 and Organic Law 3/2018 (LOPDGDD).

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Data Controller

Divelife S.L. CIF: B75915629 AV Altos Hornos de Vizcaya Num 33, 48901 Barakaldo, Vizcaya, Spain

Contact: Connect@divelifer.com

Represented by: Javier Prats Nebot — ID: 48244907S

Personal Data We Collect

Registration Data

  • Full name
  • Email address
  • Password
  • Country of residence

Profile Data

  • Profile picture
  • Diving certifications
  • Experience and level information
  • Logbook (dive records)
  • Personal statistics
  • Ratings and reviews

User-Generated Content

  • Photos and videos
  • Comments, posts and reviews

Booking Data

  • Booked activities and booking history
  • Check-in forms
  • Insurance information (if provided)
  • Payment information processed by external providers

Technical and Usage Data

  • IP address and device type
  • Operating system and technical identifiers
  • In-app activity logs

Device Permissions

The app may request the following permissions, only activated when you voluntarily use the corresponding feature:

Camera

  • Upload photos or videos of dives
  • Scan or photograph certifications

Gallery / Storage

  • Select existing images or videos
  • Save user-generated content

Notifications

  • Booking confirmations and reminders
  • Dive validations and group messages
  • Relevant operational communications

You can manage these permissions at any time through your device settings.

Purpose of Processing

  • Create and manage user accounts
  • Enable dive logging (logbook)
  • Manage bookings and group activities
  • Facilitate communication between users, instructors, and dive centers
  • Enable ratings and validations
  • Send activity-related notifications
  • Comply with legal obligations
  • Improve platform security and performance

Legal Basis

  • Performance of the user agreement
  • User consent (e.g., uploading content or receiving notifications)
  • Legitimate interest in ensuring platform security and improvement
  • Compliance with legal obligations

Data Retention

  • While the user account remains active
  • For the legally required retention periods
  • Until the user requests account deletion, unless legal obligations require retention

Data Sharing

  • Payment service providers (e.g., Stripe)
  • Hosting and infrastructure providers
  • Dive centers when users make bookings
  • Public authorities when legally required

Divelife does not sell personal data to third parties.

International Data Transfers

If providers located outside the European Economic Area are used, appropriate safeguards will be implemented in accordance with GDPR, such as Standard Contractual Clauses or other valid legal mechanisms.

User Rights

  • Right of access
  • Right to rectification
  • Right to erasure
  • Right to restriction of processing
  • Right to object
  • Right to data portability

To exercise these rights, contact: Connect@divelifer.com

You also have the right to lodge a complaint with the Spanish Data Protection Authority (AEPD).

Security

Divelife applies reasonable technical and organizational measures to protect personal data against unauthorized access, loss, alteration, or improper disclosure.

Account Deletion

You may request account deletion by sending an email to Connect@divelifer.com.

Deletion will result in the removal of personal data, except where retention is required by law.

Changes to This Policy

Divelife may update this Privacy Policy when necessary for legal, technical, or business reasons. Users will be informed of significant changes through the app or other appropriate means.

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